Refund Policy

Last updated on December 24, 2022

At Pretty Recon, customer satisfaction is our top priority. If you are not satisfied with the services provided within 5 days of purchase, you may request a refund. To be eligible for a refund, you must provide valid reasons for the request and the request must be made within the 5-day period following your purchase.

To request a refund, please email our customer support team at [email protected] with your order number and a detailed explanation of your dissatisfaction. Our team will review your request and, if approved, initiate the refund process. Please note that proof of purchase may be required.

Refunds will be issued to the original payment method used at the time of purchase. Please allow up to 7 business days for the refund to be processed and reflected in your account.

Exceptions

Our refund policy does not apply to special offer pricing or discounted products. These purchases are final and cannot be refunded.

Questions

If you have any questions or concerns about our refund policy, please don't hesitate to contact us at: